Privacy Policy

East India Expeditions (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

When you use our website or services, we may collect the following types of information:

Personal Information:

Name, email address, phone number, billing address, and other contact details.

Passport details or ID information (only if required for booking tours or permits).

Booking Information:

Travel preferences, tour package selection, number of travelers, accommodation preferences.

Payment Information:

Credit/debit card details, UPI or net banking information (processed securely through third-party payment gateways).

Technical Information:

IP address, browser type, device information, cookies, and browsing behavior on our website.

2. How We Use Your Information

We use the collected information for purposes including:

Processing your bookings and reservations.

Providing tour-related services (cultural, wildlife, trekking, camping, birding, and other packages).

Personalizing your travel experience.

Responding to inquiries, support requests, or feedback.

Sending booking confirmations, itineraries, and service updates.

Processing payments securely.

Improving our website functionality and user experience.

Complying with legal obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

Service Providers & Partners: Hotels, transport operators, guides, and permit authorities necessary to complete your booking.

Payment Processors: To securely process financial transactions.

Legal Authorities: If required by law, regulation, or legal process.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction. Payment transactions are encrypted and handled only by secure, PCI-DSS compliant payment gateways.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance website performance.

Remember user preferences.

Analyze website traffic and improve services.

Users can control cookie settings via their browser.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

8. Your Privacy Rights

You may:

Request access to the personal data we hold about you.

Request correction or deletion of your information (subject to legal requirements).

Opt out of marketing communications at any time.

For such requests, contact us at [insert official email ID].

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.

10. Updates to this Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the “Effective Date” updated accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

East India Expeditions
Email: eastindiaexpeditions@gmail.com
Phone: +91 9435159390 | +91 6001053238
Website: https://eastindiaexpeditions.com

Address: 465, 4th Floor, Integra Building
Rukminigaon, G.S Road, Guwahati-22, Assam, India